Post-pandemic Recovery Will Mean Embracing E-commerce

The pandemic has forced companies and individuals to alter their habits. And some of those habits appear to be here to stay. It doesn't matter whether you are a small retailer or a major wholesaler, e-commerce and digital purchase solutions are becoming the new normal.

Has Your Wholesale Business Caught the Wave of Mobile Readiness?

Not that long ago all computer-related tasks had to take place at a desk. Of course, laptops made things a bit more portable, but for the most part, you still needed a desk to perch it on. Because the internet was stationary. Less than 3 decades ago a select few carried a Palm Pilot PDA (personal digital assistant). In 2011 about 35% of adults in the U.S. carried a smartphone. As of February 2021, that number jumped to 85% of adults in the U.S. Because the internet is no longer stationary. As of 2020, 68.1% of all website visits came from mobile devices. What does this mean for your business? Are you and your sales reps still tied to the desktop?

Tools that will Make Every Team Leader a Hero

Success doesn’t come easy, especially in the 21st century and some of the challenges it brought. Probably even more so if your business relies on sales—whether direct to the consumer or wholesale. As a leader, you need to help your team remain relevant in all aspects of their jobs. And more than that, you need to be sure they hold onto the grit and drive that helps them outperform their peers.

Case Study – A Small Craft Company and Flowsmith

What changed when a small craft company, managed by an only owner, implemented Flowsmith for their order processing.

Delight Your Wholesale Customers with a Typical Online Shopping Experience

Most of us are familiar with the online shopping experience. And most of us likely have online retailers that we prefer. For the online shopper, that means they like the ability to see what they’re buying, and if they can magnify items, that’s a bonus. It also means a smooth checkout process. Why Should Your Wholesale Customers be Treated Any Different?

Improving Your Users’ Experience Can Have a Positive Effect on Sales

Inefficient processes can make it harder for your sales reps to make money and confuse customers to the point where they just leave. If the short- or long-term health of your company could be impacted by stagnant sales, you need to provide the best experience possible.

The Importance of Inventory Management in Ecommerce

Inventory management is critical for any business that sells goods, but perhaps even more so for an ecommerce shop. More products are being sold online than ever before, and the pandemic has pushed this increase even further. And given the lower entry costs associated with starting an online business when compared to selling your products from a physical location, it’s an attractive option for startups and seasoned small business owners alike. Good inventory management is important for any business. Whether you’re a small shop or a large wholesale operation.

B2B Order Management Software: The Sales Rep Role

The B2B wholesale sphere is an industry that relies heavily on sales representatives to cover essential, but time-consuming tasks such as order processing and confirmation. With modern technology, the role of the sales rep is changing. Order management softwares (Flowsmith, for example) will serve to automate the more tedious tasks of the day - think that going forward, sales reps would more heavily work with the customer instead of for the customer.

Maximizing the B2B User Experience during a Global Pandemic

Between 2018 and 2028, the U.S. Bureau of Labor Statistics projects the web design industry to grow 13%, much faster than the national average of 5% for all occupations. As a result, websites, often referred to as the “cover letter” of a business, must coexist and collaborate with the purpose of maximizing the customer experience.