B2B Order Management Software: The Sales Rep Role

The B2B wholesale sphere is an industry that relies heavily on sales representatives to cover essential, but time-consuming tasks such as order processing and confirmation. With modern technology, the role of the sales rep is changing. Order management softwares (Flowsmith, for example) will serve to automate the more tedious tasks of the day - think that going forward, sales reps would more heavily work with the customer instead of for the customer.

Maximizing the B2B User Experience during a Global Pandemic

Between 2018 and 2028, the U.S. Bureau of Labor Statistics projects the web design industry to grow 13%, much faster than the national average of 5% for all occupations. As a result, websites, often referred to as the “cover letter” of a business, must coexist and collaborate with the purpose of maximizing the customer experience.